The CityU Veterinary Medical Centre (CityU VMC) Emergency and Critical Care Service is 24-hour emergency care service. We have veterinarians onsite 24 hours a day, 365 days a year.

In addition to initial emergency treatment, close monitoring and life support measures in the intensive care unit (ICU) may be needed.  A vigilant team specially trained in emergency and critical care will provide quality care to your pet during this crucial time, improving his or her chance for a good outcome.

Appointments are not needed for emergencies, cases are seen based on their severity.

Our services include:

• 24/7 Emergency Care Service
• 24/7 Intensive Care Unit

What to Expect

Upon arriving at the CityU VMC Emergency Room, any animal that is ill or injured should be seen by an emergency doctor for immediate assessment. These doctors see emergencies based on the urgency of the patient’s condition, a process termed “Triage.”

Emergency evaluations often include assessment by on-site veterinarians and technicians, evaluating the respiratory, cardiovascular, neurologic and urinary systems. If there are any abnormalities noted, even at the initial visual examination, the patient is brought directly to the treatment area for a doctor to assess the patient.

Our staff will also obtain a brief history from the owner (signalment, reason for seeking medical attention/problem, concurrent medical conditions, drugs/exposure).