Mission Statement

We are committed to delivering trusted, multidisciplinary veterinary care, driven by excellence and empowered by education.

Build a foundation of trust with pet owners by providing comprehensive, multidisciplinary veterinary care delivered with excellence across all departments.

Our Vision

Redefining Compassionate Veterinary Care in Hong Kong and beyond.

Leading and innovating compassionate veterinary care, setting new standards for the industry. We aim to inspire profound change both Hong Kong and other areas, promoting continuous progress and development within the veterinary community.

Core Values

These core values guide the actions and decisions made by our veterinarians every day.

Compassion
We treat every pet as our own, supporting families with empathy that goes beyond medical care.
Integrity
We maintain ethical standards through honest actions and transparent decisions, even when unobserved.
Honesty
We provide truthful information, admit mistakes openly, and maintain fairness in all interactions.
Teamwork
We collaborate across roles and departments, recognizing every position's vital contribution to patient wellbeing.

Appointment or Enquiry:

3650 3000

(Mon to Sun: 9:00am - 7:00pm)

24-Hour Emergency Hotline: 3650 3200
Location: G/F-2/F, Trinity Towers, 339 Lai Chi Kok Road, Sham Shui Po, Kowloon, HK.
Main Entrance: Junction between Lai Chi Kok Road and Kweilin Street, Sham Shui Po, Kowloon, HK.
ER Entrance: 202 Yee Kuk Street, Sham Shui Po, Kowloon, HK.
Email: (General Enquiries & Patient History): info@cityuvmc.com.hk
Fax: 2715 3490
WhatsApp: (General Enquiries): 3650 3288 (Dispensing only): 6101 1026 Please text the details of enquiries with your name and contact number. (Text message only and please do not send voice messages or call)