CityU Veterinary Medical Centre


G/F-2/F, Trinity Towers, 339 Lai Chi Kok Road, Sham Shui Po, Kowloon, Hong Kong

Main Entrance:

The junction between Lai Chi Kok Road and Kweilin Street

ER Entrance:

202 Yee Kuk Street, Sham Shui Po

Wellness Service:

G/F,  West Park,  256 Tung Chau Street, Sham Shui Po, Kowloon


3650 3000 / 24Hr-ER: 3650 3200


2715 3490


General Enquiry, Patient History, Referral cases or Customer Services:

For requests or enquiries about the following:

  • Request for patient history and test reports
  • Medical notes from other clinics or owners
  • Referral cases
  • Patient update i.e. owner request to pass patient’s condition related information to responsible Vets. 
  • Customer feedbacks
  • Enquiry of services, appointments, fees, etc. 
  • Insurance Claim

Vet Boutique Pet Supplies Services: Please visit our website at CityU Vet Boutique

VMC Career & Job Opportunity: Please visit our career page at careers or email to


General Enquiries: 36503288
Dispensing only: 6101 1026

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Please make appointments 2-3 days prior to general surgeries such as desexing and dental services. This will ensure the availability of your preferred doctor. At certain times we experience large numbers of incoming calls. If you are having difficulty getting through to our reception staff then please send an e-mail request for us to call you back to arrange an appointment. We apologize for any inconvenience caused.

Appointment and General Enquiry:

3650 3000

(Mon to Sun: 9:00am - 7:00pm)


24-Hour Emergency Hotline :

3650 3200

(7 days a week & 24 hours a day)